Terms and Conditions of Sale and Delivery

Below are Print.dk's business terms (terms of sale and delivery) that apply between the customer and Print.dk, unless explicitly agreed otherwise by the parties.

Please pay special attention to these four points:

1.3. (color deviation)
CMYK: With CMYK printing, color deviations of +/- 5% may occur.

3.3. (place of delivery)
The place of delivery is Print.dk's business premises. Any shipping beyond the premises is at the customer’s expense, cf. point 2.4, and at their risk. Print.dk is obliged, upon the customer’s request and at their expense, cf. point 2.4, to take out transport insurance.

8.3. (over or under delivery)
Print.dk reserves the right to over or under deliver by up to 10% of the agreed quantity.

9.3. (operational loss)
In case of delay or defects in the delivered goods, Print.dk is not liable for operational loss, loss of profit, or any other indirect loss, including losses due to the customer’s legal relations with third parties, cf. point 9.4.

1.0 Offers and Agreements

1.1.
Offers are binding for Print.dk for 14 days from the date of the offer.

1.2.
An agreement is made when the customer's acceptance is received by Print.dk.

1.3.
CMYK: With CMYK printing, color deviations of +/- 5% may occur.
1.4.
Size variations may occur, from +/- 2mm to 2%.

2.0. Price

2.1.
All prices are exclusive of VAT.

2.2.
All prices are based on the level of wages, material prices, and other costs at the time the offer was made.

2.2.1.
If the customer requests Print.dk to produce sketches, layouts, final drawings, text proposals, test prints, Cromalin, etc., Print.dk is entitled to be paid for this work at the hourly rate in effect at Print.dk.

2.2.2.
If there are increases in wages, material prices, public charges, or other costs before the completion of the delivery, Print.dk is entitled to adjust the price accordingly based on documented increases.

2.2.3.
If there are decreases in wages, material prices, public charges, or other costs before the completion of the delivery, the customer is entitled to request a price adjustment based on documented decreases.

2.2.4.
Prices in foreign currencies are based on the currency exchange rate at the time of the offer in Danish Kroner. Print.dk reserves the right to adjust the price accordingly for exchange rate changes before payment.

2.3.
In addition to the offered or agreed price, Print.dk is entitled to charge for:

2.3.1.
Work arising from incomplete, unsuitable, or defective materials provided by the customer, or changes made to the supplied materials after the work has begun. If the cost of this work exceeds DKK 300, Print.dk will notify the customer before commencing.

2.3.2.
Overtime or other measures agreed upon with the customer after the agreement has been made.

2.4.
All prices are calculated for delivery to Print.dk's address. Costs for transportation beyond this address and transport insurance are paid by the customer, in addition to the agreed price, cf. point 3.3. Print.dk orders insurance on behalf of the customer if requested.
2.5.
If the customer requests Print.dk to store completed work or property not owned by Print.dk, the customer pays for storage beyond the agreed price.

3. Delivery

3.1.
With the reservations stated in point 3.2, delivery takes place at the time agreed with the customer. If no delivery time is agreed, delivery takes place when Print.dk's work is completed.

3.2.
If delivery is delayed or prevented due to any of the circumstances mentioned in point 9.1 or due to the customer's actions or omissions, Print.dk is entitled to a corresponding extension of the delivery time or to cancel the agreement. Should an event as described above result in an increase in Print.dk's delivery costs, Print.dk is obligated to complete the delivery provided the customer agrees to compensate Print.dk for the additional cost.

3.3.
The place of delivery is Print.dk's business premises. All shipping beyond the premises is at the customer's expense and risk, cf. point 2.4. Print.dk is obligated, upon the customer’s request and at their expense, cf. point 2.4, to take out transport insurance.

4. Payment

4.1.
Unless otherwise agreed, payment must be made 21 days after the invoice date for companies, and immediate payment is required for private customers.

4.2.
Interest of 2% per month accrues from the due date.

4.3.
Upon Print.dk's request, the customer is required to provide a bank guarantee for payment at any time. If requested after the agreement is made, Print.dk is required to compensate the customer for any costs incurred in providing the guarantee.

4.4.
If the customer's actions prevent the continuous execution of an agreement, Print.dk is entitled to partial invoicing.

4.5.
You can pay with Visa, Visa/Dankort, Visa Electron, MasterCard, MasterCard Direct, and Maestro. The payment is not withdrawn until the order is dispatched or ready for pickup.

5. Property Ownership

All goods from Print.dk remain the property of Print.dk until full payment is received for all claims.

6. Property Rights, Copyright, etc.

6.1.
Sketches, layouts, final drawings, text proposals, templates, etc., regardless of the technique used to create them and the method of storage, belong to Print.dk and must not be shared with third parties without Print.dk's approval.

6.2.
Anything Print.dk has created or had created for the delivery, such as intermediate or final products like reproduction and printing media, tools such as die, embossing, or welding tools, remain the property of Print.dk and cannot be claimed after the work is completed, even if separately invoiced.

6.3.
The items mentioned in point 6.2 may only be used for the customer’s work and stored only by agreement.

7. Delays

In case of delays, the customer, with the reservations of point 3.2, is entitled to cancel the agreement if the customer has specified the importance of timely delivery when entering into the agreement.

8. Defects

8.1.
Print.dk is not responsible for errors the customer has not corrected in writing in proofs or test prints.

8.2.
Minor deviations from approved samples or agreed specifications do not entitle the customer to a price reduction or refusal to accept the order.

8.3.
Print.dk reserves the right to over or under deliver by up to 10% of the agreed quantity. If paper or other materials are specially manufactured for the order by others, Print.dk reserves the right to a reasonable over or under delivery exceeding 10%, but not exceeding the supplier's terms.

8.4.
If the delivery proves defective, the customer must immediately notify Print.dk. If the customer does not complain within 8 days of delivery, they lose the right to make claims. Print.dk is entitled to remedy a defect if it can be done within a reasonable time.

8.4.1.
The normal 24-month warranty does not apply to products that wear out through normal use, either mechanically or through sun fading.

8.4.2.
The normal 14-day right of cancellation does not apply to custom-made products.

8.5.
If the customer provides the paper or other materials for the delivery, Print.dk is not liable for defects attributable to those materials.

9. Liability

9.1.
In the event of delays or defects in the delivered goods, Print.dk is not liable if the delay or defect is caused by errors or damage to production equipment that demonstrably caused a delay or production damage, in the case of labor disputes of any kind, and in general, any circumstance beyond Print.dk's control, such as fire, water damage, natural disasters, war, mobilization, or unforeseen military call-ups of a similar extent, requisition, confiscation, unrest, currency restrictions, transport shortages, general commodity shortages, power restrictions, export and import bans, and other force majeure situations.

9.2.
Delays or defective deliveries caused by the circumstances described in point 9.1, if the cause of the delay or failure by a subcontractor is due to one of the circumstances mentioned or the company’s closure.

9.3.
In case of delay or defects in the delivered goods, Print.dk is not liable for operational loss, loss of profit, or any other indirect loss, including losses due to the customer’s legal relations with third parties, cf. point 9.4.

9.4.
Print.dk is not liable for the customer's lack of authorization for reproduction, duplication, or publication of writing, drawings, patterns, illustrations, texts, trademarks, other business marks, and other products or designs that may be subject to third-party rights. If Print.dk is held liable by third parties due to the customer's lack of authorization, the customer indemnifies Print.dk for such liability.

9.5.
Print.dk is not liable for loss or damage to property, such as originals, materials, etc., which are not owned by Print.dk but have been left with Print.dk by the customer for storage, including storage of work performed by Print.dk, cf. point 2.5. Print.dk is liable only if it is proven that the loss or damage was caused by gross negligence on the part of Print.dk. The customer must arrange insurance for the object against damage and destruction. If the material is to be returned, this must be clearly stated when the material is delivered, and it must be provided with prepaid return packaging.

10. Subcontractors

Print.dk is entitled to have work performed entirely or partially by subcontractors.

11. Periodicals

If no other agreement has been made with the customer regarding periodicals, a notice period of 3 months applies to monthly and quarterly publications and 6 months to weekly and fortnightly publications.

12. The Sale of Goods Act

Danish law, including the Sale of Goods Act, applies to this agreement unless otherwise stated in the agreement or these terms of sale and delivery. Any dispute regarding the interpretation of the agreement or the fulfillment and enforcement of the terms can only be brought before Danish courts in accordance with Danish jurisdiction rules.

13. Disputes

13.1.
If there is doubt about the contractual conformity of the goods in relation to the delivery, Print.dk reserves the right to choose whether the dispute will be settled by arbitration or ordinary courts.

13.2.
If the case is to be heard by the courts, it must be brought before the jurisdiction of our headquarters, regardless of where the buyer resides or stays.

13.3.
If the case is to be decided by arbitration, the arbitration tribunal is established according to the rules in "General Conditions for Works and Deliveries 1992" §47.

13.4.
Inspection and evaluation are carried out according to the rules in "General Conditions for Works and Deliveries 1992" §45. In addition, AB 92 is not adopted for our deliveries.

14. Email Marketing

14.1. Marketing Purpose
As a customer of Print.dk, your email address may be used for marketing purposes.

14.2. Third-Party Sharing
Your email address will never be shared/sold to third parties. You will only receive information from the Print.dk group.

14.3. Frequency and Relevance
You will only receive information from Print.dk about relevant products. A maximum of two newsletters per month will be sent.

14.4. Unsubscribing and Questions.

15. Privacy Policy
To shop at Print.dk, you must provide your name, email, and address.
We only use this information to send your order to the correct location, send you an order confirmation by email, and update you via email when your order has been shipped.
We will never share your information with a third party or share your data elsewhere.
We will never send you unwanted emails. You will only receive emails from us if you subscribe to our newsletter.
We only store your name, email, and address in our system for accounting purposes in compliance with the Accounting Act.